What is your return policy?

Our return policy at Neobits.com is designed to ensure customer satisfaction and hassle-free shopping experience. If for any reason you are not fully satisfied with your purchase, you can return the item within 30 days of delivery. To initiate a return, simply contact our customer service team who will provide you with a return authorization number and guide you through the process. Please note that all returned items must be in their original condition, unused, and in the original packaging. Once the returned item is received and inspected, we will process a refund to your original payment method, minus any applicable shipping fees. For damaged or defective items, we offer free returns and will cover the shipping costs. Please refer to our detailed return policy page for more information and exclusions.