What is your return policy?

Our return policy at NatureHills.com is designed to ensure customer satisfaction. If you are not completely pleased with your purchase, you may return it within 30 days of receipt for a refund or exchange. Please note that returned items must be in their original packaging and in unused condition to be eligible for a refund. Additionally, we are unable to accept returns on perishable products such as live plants or bulbs. To initiate a return, please contact our customer service team with your order details, and they will guide you through the process. We strive to make the return process as hassle-free as possible, ensuring that our customers are happy with their shopping experience at NatureHills.com.