What is your return policy?

Our return policy at Naturalbaby-catalog.com is designed to ensure customer satisfaction. We understand that sometimes products may not meet your expectations. Therefore, we offer a hassle-free return process. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. To initiate a return, simply contact our customer support team with your order details. We will provide you with a Return Authorization number and detailed instructions on how to proceed. Please ensure that the item is unused, in its original packaging, and accompanied by the purchase receipt. Please note that certain products, such as personalized or final sale items, may be non-returnable unless they are defective or damaged during transit. Our customer support team is here to assist you throughout the return process and address any concerns or queries you may have.