What is your cancellation policy?
Our cancellation policy at Natty Shirts allows customers to cancel orders within 24 hours of placing them. To cancel an order, please contact our customer service team via email or phone with your order details. We understand that circumstances may change, and we aim to accommodate our customers to the best of our ability. Once the cancellation request is received within the given time frame, we will process a refund for the full amount paid. However, please note that after 24 hours, cancellations may not be possible as orders go into production or are shipped. In such cases, customers can refer to our return policy for options to return or exchange the item. For more information, please refer to our cancellation and return policies on our website. Customer satisfaction is our top priority, and we strive to provide a seamless experience for our valued customers.
Answered Nov 2, 2023
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