Can I return or exchange a product?

Yes, we have a hassle-free return and exchange policy to ensure your utmost satisfaction. If you are not entirely pleased with your purchase from Narscosmetics.com, you may choose to return or exchange the product within 30 days of the original purchase date. Please note that the product must be unused and in its original packaging to qualify for a return or exchange. To initiate the process, simply contact our customer service team or visit one of our retail stores with your proof of purchase. Please note that returns made without proof of purchase may be subject to a merchandise credit in lieu of a refund. We are committed to resolving any concerns you may have to ensure you love your NARS products.