What is the return policy for Nalge Nunc International products?

At Nalge Nunc International, we strive to provide exceptional customer service and ensure satisfaction with every purchase. Our return policy allows customers to return products within 30 days of purchase for a full refund or exchange. To be eligible, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or error on our part. For such cases, we gladly cover shipping expenses. To initiate a return, please contact our customer support team who will guide you through the process and provide further assistance. We aim to process refunds within five business days of receiving the returned item. Nalge Nunc International values our customers and desires to provide an effortless and enjoyable shopping experience, prioritizing their needs and satisfaction.