What is the return policy for NCIX.com?

The return policy for NCIX.com allows customers to return most items within 30 days of purchase. The product must be in its original condition, including all packaging and accessories. Opened software, memory, and consumable items cannot be returned unless they are defective. NCIX.com offers a 15% restocking fee on non-defective items unless it qualifies for an exchange. To initiate a return, customers need to request a Return Merchandise Authorization (RMA) number through their online account or by contacting customer service. Once the RMA is approved, customers can ship the item back to NCIX.com at their expense, using a carrier of their choice. The refund will be processed within 14 days of receiving the returned item, minus any applicable restocking fees.