What is your return policy?
At Mytensils.com, we strive to ensure that our customers are satisfied with their purchases. If for any reason you are not completely happy with your order, we offer a hassle-free return policy. You have 30 days from the date of purchase to return any unused and unopened items for a full refund. Please make sure to include the original packaging and any accessories that came with the product. In case of a manufacturing defect or error on our part, we will cover the return shipping costs as well. However, please note that we do not accept returns for personalized or customized items unless they are defective. For any return requests or further assistance, please reach out to our dedicated customer service team who will be happy to assist you.
Answered Nov 2, 2023
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