What is your return policy?

Our return policy at Mysafebirdstore.com aims to ensure customer satisfaction. If you find yourself unsatisfied with your purchase, we are happy to offer a hassle-free return process within 30 days of the purchase date. To be eligible for a return, the item must be in its original condition and packaging. We do not accept returns on open consumable products, such as food or toys, for health and safety reasons. To initiate a return, customers can contact our friendly customer service team, who will guide them through the process and provide a return authorization number. Once the returned item is received and inspected, we will issue either a refund or store credit, based on the customer's preference. Please note that return shipping costs are the responsibility of the customer, except in cases where the item received was damaged or defective.