What is your return policy?
Our return policy at Mydavinci.com allows for returns within 30 days of delivery. If you are not completely satisfied with your purchase or if there are any defects, we offer a hassle-free return process. To initiate a return, simply contact our customer service team with your order details, reason for return, and any supporting evidence such as photos. Our team will guide you through the return process and provide you with a return merchandise authorization (RMA) number. Please note that personalized or custom-made items may have specific return restrictions. Once we receive the returned item, we will inspect it and issue a refund or provide a replacement, depending on your preference. We strive to ensure customer satisfaction, and our return policy is designed to make the process as convenient and seamless as possible.
Answered Nov 2, 2023
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