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What if my steaks arrive thawed?

Asked 2 months ago
If steaks from Mychicagosteak.com arrive thawed, it is important to assess their condition before proceeding. My Chicago Steak typically ships products in insulated packaging with dry ice or gel packs to maintain the appropriate temperature during transit. However, there may be instances where the items thaw partially or completely during shipping, especially during warmer months. If the steaks are still cold to the touch, they may be safe to cook or refreeze. It is advisable to check the steaks for any signs of spoilage, such as an off smell or unusual texture. If these signs are present, it is best not to consume the product. If the steaks are at room temperature, they should be cooked promptly rather than refrozen, as this might pose food safety risks. It is also helpful to refer to the guidelines provided on the Mychicagosteak.com website regarding handling and storing their products. They may have specific recommendations for dealing with thawed steaks and assist customers in understanding the best practices to ensure a safe and enjoyable dining experience.
Answered Oct 10th 2025

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