What is your return policy?

Asked a year ago
Our return policy is designed to ensure customer satisfaction. We offer a 100% satisfaction guarantee. If you are not completely happy with your purchase from MyOwnLabels.com, you can return it within 30 days of receipt for a full refund, excluding shipping charges. Customized or personalized items can also be returned; however, a 15% restocking fee may apply. Please note that all returned items must be in their original condition and packaging to be eligible for a refund. To initiate a return, simply contact our customer service team and provide your order details. They will guide you through the return process and provide you with a return authorization number. Rest assured, we strive to make the return process as simple and hassle-free as possible for our valued customers.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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