What is your return policy?

Asked a year ago
Our return policy at Muttropolis.com is designed to ensure utmost customer satisfaction. We accept returns within 30 days of purchase, provided that the item is unused and in its original packaging. Simply contact our customer service team to initiate the return process, and they will guide you through the steps. Refunds will be issued in the original form of payment, excluding any shipping charges. Please note that customized or personalized items, as well as certain perishable goods, are non-returnable. If you receive a damaged or defective item, please inform us within 48 hours of delivery, and we will arrange for a replacement or refund. We strive to make every return as hassle-free as possible, making your shopping experience enjoyable and risk-free.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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