What is your return policy?

Our return policy at MTS Medical Supply is customer-friendly and hassle-free. We understand that sometimes products may not meet your expectations or requirements, so we offer a 30-day return window for all purchases. If you are not satisfied with your order, simply contact our customer service team within 30 days of receiving your purchase, and they will guide you through the return process. To be eligible for a return, the product must be unused, in its original packaging, and in resalable condition. Please note that certain items, such as personalized or hygienic products, may not be eligible for return due to health and safety concerns. For more detailed information about our return policy, including any exceptions or special conditions, please refer to our dedicated Returns page on our website.