What is your return policy?

Our return policy at Mountaingear.com is designed to ensure your satisfaction with your purchase. We offer a hassle-free return process for unused and unworn items within 30 days of purchase. To initiate a return, simply contact our customer service team, who will provide you with a return authorization and instructions. Please note that some exclusions may apply, such as underwear or items marked as final sale. For items eligible for return, we offer a full refund or exchange. Returns must be in their original packaging and accompanied by proof of purchase. Refunds are issued to the original payment method. Additionally, customers are responsible for return shipping costs, unless the return is due to a product defect or error on our part. For further details, please refer to our dedicated return policy page on our website.