What should I do if my Mosquito Magnet is damaged during shipping?

If a Mosquito Magnet device is damaged during shipping, it is important to take the appropriate steps to address the situation promptly. First, the recipient should carefully inspect the package upon arrival to assess any visible damage. It is advisable to document the damage by taking photographs, including images of the device and the packaging. This documentation may be beneficial if a claim needs to be filed. Next, the recipient should refer to the retailer or website from which the Mosquito Magnet was purchased for their specific return or damage policy. Many retailers have procedures in place for handling damaged goods that may involve contacting their customer service department. This would typically include providing the photographs and any relevant order details. For more information, one may also want to look at the current Mosquitomagnet.com website, which may have additional guidance on warranty or return processes. Following these steps can help ensure a resolution to the issue of receiving a damaged product.