Can I cancel or change my order?
Yes, you can cancel or change your order on Moolka.com, but it depends on the timing of your request. If you want to cancel or make changes to your order, please contact our customer support team as soon as possible. We recommend doing this within 24 hours of placing your order to ensure a higher chance of successfully canceling or modifying it. However, please note that once an order has been shipped, it cannot be canceled or changed. In such cases, you may need to wait for the package to arrive and then follow our return or exchange process. Our customer support team is available to assist you with any queries or concerns you may have regarding canceling or changing an order.
Answered Nov 2, 2023
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