What is the return policy for Montgomerypens.com?

At Montgomerypens.com, our return policy is designed to ensure our customers' satisfaction. If for any reason you are not completely happy with your purchase, we offer a hassle-free return within 30 days of delivery. All items must be in its original packaging, unused, and accompanied by the original invoice or proof of purchase. However, certain exclusions apply, such as personalized or engraved items, ink bottles, and opened or used products. For these exclusions, returns will only be accepted in case of manufacturing defects. To initiate a return, simply contact our customer service team, who will guide you through the process and provide a return shipping label if necessary. Once we receive the returned item, we will refund your payment in the original form of purchase. Please allow up to 10 business days for the refund to be processed. Rest assured, we strive to make your shopping experience with Montgomerypens.com as enjoyable as possible.