What is your return policy?

Our return policy is designed to ensure customer satisfaction at Monpetitbijou.com. We understand that sometimes items may not meet your expectations or may arrive damaged. To facilitate returns, we accept unworn, undamaged items within 30 days of the purchase date. Please ensure the item is returned in its original packaging with all tags attached. To initiate a return, simply contact our customer service team, providing relevant order information. Our team will guide you through the process and provide a return shipping label if applicable. Upon receipt and inspection of the returned item, we will issue a refund using the original payment method, excluding any shipping charges. Please note that personalized or customized items are non-refundable unless they are defective or do not match your order specifications. For hygiene reasons, earrings are also non-refundable unless they are faulty. For further details, please refer to our comprehensive return policy on our website.