What is the return policy for Momastore.org?
The return policy for Momastore.org allows customers to return most items within 30 days of purchase. The products must be in their original condition, undamaged, and with all original packaging and tags intact. In case of defective or damaged items, Momastore.org will provide a full refund, including shipping fees. However, return shipping fees for non-defective items are the responsibility of the customer. Refunds will be processed in the original form of payment within 7-10 business days after the return is received and inspected. Items purchased online or in-store can be returned to the physical MoMA Design Store or shipped back to the fulfillment center using the provided return label. Certain products, such as personalized or final sale items, are non-returnable unless found to be defective. For further details and additional exceptions, customers can refer to the return policy page on the website.
Answered Nov 2, 2023
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