What is the return policy?
Our return policy at Modnique.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund. The item must be in its original condition with all tags and packaging intact. Please note that some items, such as intimate apparel, swimwear, and beauty products, are not eligible for return due to hygiene reasons. To initiate a return, simply log in to your account, go to your order history, and request a return. We will provide you with a pre-paid shipping label for your convenience. Once the returned item is received and inspected, we will process the refund within 3-5 business days. For more detailed information, please refer to our Returns & Exchanges page on our website.
Answered May 3, 2024
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