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What is the return policy?

Asked 2 years ago
Modnique.com has a straightforward return policy that generally allows customers to return items within a specified time frame, which is typically thirty days from the date of purchase. However, it is important for customers to note that certain conditions apply to returns. Items must be in their original condition, unworn, and with all tags attached. If an item has been used or damaged, it may not be eligible for return. In addition to these general guidelines, Modnique may have specific return policies for certain categories of products, such as swimwear, lingerie, and beauty products, which may be non-returnable for hygiene reasons. Always check the return information on the product page to ensure that a specific item qualifies for return. To initiate a return, customers usually need to follow a specific process, which may involve filling out a return request form and including it with the returned item. It is helpful for customers to keep the original packaging when possible to ensure a smooth return. Once the returned item is received and inspected, customers can expect to receive a refund to their original payment method. Refund timelines may vary depending on payment institutions. For the most accurate and up-to-date information regarding returns, customers are encouraged to refer to the current return policy details on Modnique's website, as policies may change.
Answered Sep 21st 2025

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