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Can I return or exchange a mobility product if I'm not satisfied?

Asked 2 years ago
Mobility123.com understands that customers may sometimes find that a mobility product does not meet their expectations. Generally, they have specific return and exchange policies in place to accommodate such situations. Typically, customers are permitted to return or exchange products within a designated time frame, which is usually outlined in the product's description or returns policy on the website. It is essential to ensure that any item being returned is in its original condition, including packaging and accessories, to qualify for a return or exchange. Some products may have unique return stipulations, particularly items that are custom-made or personalized. To find the most accurate and detailed information regarding returns and exchanges, including any conditions or time limits, it is advisable to refer to the current policies outlined on their website. There, you will find the necessary guidelines and steps to initiate a return or exchange process.
Answered Sep 17th 2025

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