What is your return policy for plants?

Midcitynursery.com has a clear and customer-friendly return policy for plants. Typically, the policy allows customers to return plants that are unhealthy, damaged, or not as described upon arrival. The nursery places a high emphasis on ensuring that all plants are shipped in good health and condition, as they understand the importance of quality in gardening and landscaping. For any return requests, customers are generally encouraged to inspect their plants promptly upon delivery. If any issues arise, Midcitynursery.com often requires photographic evidence to substantiate the claim, which helps them address concerns accurately and efficiently. It is also important to keep the plants in their original packaging if possible, as this can help with the process of evaluating the condition of the plant during the return. The specifics of the return policy, such as the timeframe for returns and any conditions that might apply, can usually be found on the website. Customers usually have a set number of days from the date of delivery to initiate a return. For the most accurate and detailed information, potential customers are encouraged to refer to the return policy section on Midcitynursery.com's website. This will provide thorough insights into the process, any necessary steps for returning a plant, and any conditions that need to be met. Each customer experience can vary, so reviewing the terms directly ensures a clear understanding of the applicable policies.