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What are the cancellation policies for Mercure reservations?

Asked a month ago
The cancellation policies for Mercure reservations can vary based on several factors, including the type of rate selected, the time of booking, and specific hotel policies. Generally, standard cancellation policies allow guests to cancel their reservations without penalty up to a certain number of days before the scheduled arrival date, which is typically between one to three days. However, non-refundable or promotional rates may have stricter conditions that do not allow for any cancellations or changes, and such reservations may require payment in full at the time of booking. It is also worth noting that during peak travel seasons or special events, cancellation policies may be different, and guests are usually advised to pay close attention to the terms and details presented at the time of booking. Additionally, individual hotels may have their own unique cancellation policies, so it is a good idea to read the terms provided during the reservation process carefully. For the most accurate and up-to-date information regarding cancellation policies for a specific reservation, individuals should refer to the confirmation email received upon booking or check the official Mercure website. There, guests can usually find clear guidelines as well as any exceptions that may apply. This will ensure that one is fully informed about the terms and can plan accordingly.
Answered Oct 25th 2025

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