What is your return and exchange policy?

Asked a year ago
Our return and exchange policy at Mensusa.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return or exchange the item within 30 days of the delivery date. To be eligible for a return or exchange, the item must be unworn, undamaged, and in its original packaging. To initiate a return or exchange, please contact our customer service team with your order information. They will guide you through the process and provide a return authorization number. Return shipping costs will be the responsibility of the customer unless the return is due to a mistake on our part. Once we receive the returned item, we will inspect it for compliance with the return policy. If approved, a refund will be issued to your original payment method or exchanged for the desired item. We strive to process returns and exchanges promptly to ensure a smooth shopping experience for our valued customers.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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