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Melissa & Doug Customer FAQ

Top Answers & How-to Guides

What is Melissa & Doug's Phone Number?

The question we are asked most often is about how to talk to Melissa & Doug customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Melissa & Doug offer gift wrapping services?

Yes, Melissa & Doug offers gift wrapping services for select items. When you add an eligible product to your cart, you will have the...
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Contact Melissa & Doug customer service

Product Range

What types of toys does Melissa & Doug offer?

Melissa & Doug offers a wide range of toys that aim to inspire creativity, promote learning, and provide endless hours of fun for children...
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Safety

Are Melissa & Doug toys safe for children?

Yes, Melissa & Doug toys are designed with the safety of children as a top priority. The company follows stringent safety guidelines...
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Do Melissa & Doug toys comply with safety regulations?

Yes, Melissa & Doug toys fully comply with safety regulations. We prioritize the safety of children above everything else. Our toys...
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Purchase Information

Where can I purchase Melissa & Doug toys?

Melissa & Doug toys can be purchased from various sources. Firstly, you can find our products on our official website, melissaanddoug.com,...
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Returns and Warranty

Can I return or exchange a Melissa & Doug toy?

Yes, Melissa & Doug accepts returns or exchanges for their toys. If you are not satisfied with your purchase, you can return or exchange...
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Do Melissa & Doug toys come with a warranty?

Yes, Melissa & Doug toys come with a limited warranty. The company stands behind their products and offers a guarantee to their customers....
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Material Sustainability

Are Melissa & Doug toys made from sustainable materials?

Yes, Melissa & Doug is committed to using sustainable materials in their toy production. They prioritize the use of renewable and eco-friendly...
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Battery Requirement

Do Melissa & Doug toys require batteries?

No, Melissa & Doug toys do not require batteries. They believe in the power of open-ended play and aim to promote creativity, imagination,...
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Age Recommendations

Are there any age recommendations for Melissa & Doug toys?

Yes, Melissa & Doug toys are designed with age recommendations in mind. We understand that children develop at different paces and...
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Customization

Can I personalize or customize a Melissa & Doug toy?

Yes, you can personalize or customize certain Melissa & Doug toys! We offer a range of products that can be customized to add a special...
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Gift Services

Does Melissa & Doug offer gift wrapping services?

Yes, Melissa & Doug offers gift wrapping services for select items. When you add an eligible product to your cart, you will have the...
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Help me with my Melissa & Doug customer service issue

Ask any question you have about Melissa & Doug customer service. We will do our best to get you answers right away.
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