What is your return policy for defective items?

Our return policy for defective items at Medicalequipment-4sale.com is designed to ensure customer satisfaction. If you receive a defective product, we apologize for any inconvenience caused and are committed to resolving the issue promptly. Please notify us within 7 days of receiving the item, providing details of the defect. We will guide you through the return process, which may include providing a prepaid shipping label for the return. Once we receive the defective item, our expert team will assess the issue. If the defect is confirmed, we will offer you a replacement or a full refund, depending on your preference. Ensuring your trust and satisfaction is our top priority, and we strive to make the return process as smooth and convenient for you as possible.