What is the return policy for purchased medical devices?

Our return policy for purchased medical devices is designed to ensure customer satisfaction and address any concerns or issues that may arise. If you are not completely satisfied with your purchase, you may return the item within 30 days from the date of delivery for a full refund, excluding shipping fees. The medical device must be in its original packaging and in new, unused condition. We understand that certain products may have specific return requirements due to hygiene or safety reasons, so we recommend reviewing the product's individual return policy. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. Please note that some items may be subject to a restocking fee. We strive to provide excellent service and aim to make your return experience as convenient as possible.