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What is the return process for tools and fasteners?

Asked 2 months ago
The return process for tools and fasteners at McFeely's can vary depending on specific circumstances, but generally, items may be returned if they are in new, unused condition and remain in their original packaging. To initiate a return, a purchaser may typically begin by locating the return policy on the McFeely's website, as it provides essential information on eligibility and timeframes related to returns. It is often required to provide proof of purchase, such as an order confirmation or receipt, when making a return. Buyers may need to fill out a return form, which can generally be found on the website. This form usually requires details about the reason for the return. Additionally, ensuring that the items are securely packaged for shipping back can help prevent damage during transit. It is important to note that certain items, such as custom-made or special-order products, may not be eligible for return. Depending on the circumstances, customers may also be responsible for return shipping costs. After the returned items are received and processed, a refund or exchange is typically issued according to the company's return policy. For any specific questions about the return process or policies, it is advisable to refer to the current information available on the McFeely's website, as it will provide the most accurate and up-to-date guidance.
Answered Oct 15th 2025

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