Do you accept returns or exchanges?

Yes, we accept returns and exchanges at Massagewarehouse.com. If you are not completely satisfied with your purchase, you can return the item within 30 days of receipt for a refund or exchange. We understand that sometimes products may not meet your expectations, or you may have received a damaged or defective item. To initiate a return or exchange, please contact our customer service team with your order details and reason for return. Once approved, we will provide you with a prepaid shipping label for the return. Please ensure that the item is in unused condition and in its original packaging. Upon receipt of the returned item, we will process your refund or exchange promptly.