What is your return policy?

Asked a year ago
Our return policy at Marketwarehouse.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, please contact our customer service team within 30 days of receiving your order. We accept returns for a full refund or exchange on eligible products. To be eligible for a return, the item must be unused, in its original packaging, and include all original tags and accessories. For returns due to shipping errors or defective products, we will provide a prepaid shipping label to cover the return cost. However, for other types of returns, the customer is responsible for the return shipping fees. Once we receive the returned item, we will process the refund or exchange promptly. Please note that certain items, such as perishable or customized products, are not eligible for return. Additionally, all returns are subject to inspection and approval. For more detailed information on our return policy, please refer to our dedicated Returns page on our website.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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