What is the return policy?

Our return policy at Marineandreef.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return eligible items within 30 days of delivery. Returns must be in their original condition, unused, and in the original packaging for a full refund. However, certain products such as live animals, perishable goods, and special orders may not be eligible for returns. To initiate a return, please contact our customer service team and provide your order number and reason for return. We will guide you through the process and provide a return shipping label. Once the returned items are received and inspected, a refund will be issued within a reasonable time frame. Please note that shipping charges are non-refundable, and return shipping costs may apply.