What if the product I received is damaged or defective?
If you receive a damaged or defective product from Makemeheal.com, there is no need to worry. We understand that sometimes issues may occur during shipping or manufacturing. In such cases, we have a hassle-free return and exchange policy in place. Simply contact our customer support team within a reasonable timeframe, preferably within 7 days of receiving the product, and inform them about the situation. Provide them with the necessary details and photographs to support your claim. They will guide you through the return process and may either issue a replacement or offer a refund, depending on the circumstances. Our priority is ensuring your satisfaction, and we are dedicated to resolving any issues you may encounter promptly and efficiently.
Answered Nov 2, 2023
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