Can I return or exchange a product?

Makais.com has a return and exchange policy that varies based on the type of product purchased. Generally, customers are given a specific window of time to initiate returns. This window often begins from the date of purchase or the date of delivery and typically lasts for a certain number of days. It is important for customers to ensure that returned items are in their original condition, with tags attached and not worn or used. In cases of exchange, the process may involve returning the original item and then placing a new order for the desired replacement product. Some products may be exempt from returns or exchanges, such as sale items or specific personal items due to hygiene reasons. To obtain precise details regarding the return and exchange process, including any restocking fees or steps needed to initiate a return, it is beneficial to refer to the return policy section on the Makais.com website. This section usually outlines everything you need to know about processing a return or exchange, along with any necessary paperwork or shipping instructions to follow. For the most accurate and updated information, checking the official web page is recommended.