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What should I do if my order arrives damaged?

Asked 2 months ago
If an order from Magnums.net arrives damaged, it is important to take swift action to ensure it can be properly addressed. First, document the damage by taking clear photographs of the item as well as the packaging. This evidence will be useful for any potential claims or returns. Next, review the return or exchange policy outlined on the current web page of Magnums.net, as this will provide guidance on the specific steps for reporting damaged merchandise. Typically, customers are advised to notify the customer service team promptly regarding any issues with the order. While I do not recommend reaching out directly to Magnums.net, their website should provide details on how to report such incidents. Following the established procedure will help facilitate a satisfactory resolution. Keep all relevant information, such as your order number and any correspondence, ready to ensure the process goes smoothly.
Answered Oct 16th 2025

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