What if my item is damaged or defective?

If an item from Maggiesdirect.com arrives damaged or defective, don't worry! We've got you covered. Simply reach out to our friendly customer service team within 14 days of receiving your order, and we'll be happy to assist you. We may request photos or additional information to better understand the issue. Once we've assessed the situation, we'll provide you with options for resolution. Depending on the circumstances, we may offer a replacement, repair, or a refund for the damaged or defective item. Our goal is to ensure your complete satisfaction with your purchase, so you can shop with confidence at Maggiesdirect.com.