MOHELA provides various services related to student loans. As a recognized loan servicer, it offers borrowers resources and guidance throughout the entire loan life cycle. One of its key services is loan management, which includes processing and disbursing loan payments, enabling borrowers to conveniently access and track their loans online. MOHELA also assists with repayment plans, helping borrowers choose the most suitable option based on their financial situation. It provides resources for loan consolidation, refinancing, and potential forgiveness programs. Furthermore, MOHELA offers support to borrowers experiencing financial hardship, offering assistance through deferment, forbearance, or alternative payment plans. Its commitment to customer service ensures timely and accurate responses to inquiries, facilitating an efficient and transparent loan management experience for borrowers.
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