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What is the return policy?

Asked 2 years ago
Luggageguy.com offers a return policy that aims to provide customers with a flexible and straightforward process for returning items that do not meet their expectations. Generally, customers have a specified time frame, often thirty days, from the date of delivery to initiate a return. Items must be in new and unused condition, accompanied by original packaging and tags. To ensure a smooth return process, customers are usually advised to keep track of their order details and follow the specific return instructions outlined on the Luggageguy.com website. This may include obtaining a return authorization number and shipping the item back to the designated address. Furthermore, it is important to note that certain items may be exempt from the standard return policy, such as personalized items or those that have been opened and used. Refunds are typically processed once the returned items have been received and inspected. For the most accurate and detailed information regarding the return policy, customers should refer to the relevant section of the Luggageguy.com website, as this will provide the latest updates and specific guidelines.
Answered Oct 9th 2025

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