What is the return policy?

Our return policy at Luggagebase.com aims to provide customers with a hassle-free experience. If you are not completely satisfied with your purchase, you can initiate a return within 30 days of receiving the item. The product must be unused, in its original packaging, and accompanied by the receipt or proof of purchase. However, certain items, such as personalized or monogrammed luggage, may not be eligible for return. Please note that return shipping costs will be the responsibility of the customer, unless the return is due to our error. Once your return is received and inspected, we will issue a refund to your original method of payment. Luggagebase.com values your satisfaction and strives to make the return process as easy and convenient as possible.