What is your return policy?

Our return policy at Luckybike.com is designed to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, you have 30 days from the date of delivery to return the item for a refund or exchange. To be eligible for a return, the product must be in new condition, unused, and in its original packaging. We require proof of purchase, such as a receipt or order number, to process the return. Please note that certain items, such as customized or personalized products, may not be eligible for return. Additionally, return shipping costs are the responsibility of the customer, unless the item received was incorrect or damaged. For more specific details and instructions on how to initiate a return, please refer to our Return Policy page on our website. Your satisfaction is our priority, and we strive to make the return process as smooth as possible.