What should I do if I receive a defective or damaged item?

Asked 6 months ago
If you receive a defective or damaged item from Lovemyshoes.com, please contact our customer service team as soon as possible. We will work swiftly to resolve the issue and ensure that you receive a replacement product or a refund. It is important to provide detailed information about the issue, including any photos if possible, to assist us in addressing the problem efficiently. Customer satisfaction is our top priority, and we are dedicated to resolving any issues with your order promptly. Thank you for shopping with Lovemyshoes.com.
Answered Mar 9, 2024

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