Can I return or exchange an item?

Yes, customers can return or exchange an item purchased from Loserkids.com. We understand that sometimes you may not be completely satisfied with your purchase, and we want to ensure your satisfaction. To initiate a return or exchange, simply contact our customer service team within 30 days from the date of delivery. They will guide you through the process and provide you with a return merchandise authorization (RMA) number. Please make sure the item is in new, unused condition with all original tags and packaging. Once we receive the returned item, we will process the refund or exchange as per your preference. Please note that any shipping charges incurred during the original purchase are non-refundable, except in cases of damaged or defective items.