What is Long's Electronics return policy?

Long's Electronics has a hassle-free return policy to ensure utmost customer satisfaction. Customers can return products within 30 days of the purchase date for a full refund or exchange, provided that the item is in its original condition and packaging. Proof of purchase is required for all returns. If the product is defective, Long's Electronics will cover the return shipping costs. For non-defective items, customers are responsible for the return shipping fees. Certain items, such as software or opened goods, may be subject to a restocking fee. Returns are processed promptly, and refunds are issued within 7-10 business days. Long's Electronics values its customers and strives to provide a seamless return experience, guaranteeing the highest quality service and complete customer satisfaction.