What is your return/exchange policy?

Asked 6 months ago
Our return/exchange policy at Lollipopmoon.com is designed to provide our customers with a hassle-free shopping experience. If for any reason you are not satisfied with your purchase, we accept returns and exchanges within 30 days of receiving your order. Items must be unworn, unwashed, and in their original condition with all tags attached. Please note that personalized items and final sale items are not eligible for return or exchange. To initiate a return or exchange, simply contact our customer service team with your order number and reason for return. We offer free return shipping for store credit, or a refund to your original payment method for a small fee. At Lollipopmoon.com, we strive to ensure customer satisfaction and will do our best to accommodate your needs.
Christian Allen is the editor / author responsible for this content.
Answered Nov 2, 2023

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