What is the return policy?

Our return policy at Lionscope Products is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days of receipt. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Please note that some items, such as personalized or customized products, may not be eligible for return. To initiate a return, simply contact our customer service team via email or phone to request a return authorization. Once approved, you will receive instructions on how to return the item. We will process your return promptly upon receipt and inspect the item for any damages. Refunds will be issued in the original form of payment, excluding any shipping costs. In the case of defective or damaged items, please provide photographic evidence when contacting our customer service team for faster resolution. We strive to provide excellent service and make the return process as hassle-free as possible for our valued customers.