Can I exchange an item for a different size or color?

Yes, at Lingerienyc.com, we understand that finding the perfect fit and color is important for your satisfaction. Therefore, we offer a hassle-free exchange policy for our customers. If you need to exchange an item for a different size or color, we are more than happy to assist you. Simply contact our customer support within 14 days of receiving your order, and we will guide you through the exchange process. Please note that the item must be in its original condition, unworn, and with all tags attached. We strive to ensure you love every piece of lingerie you purchase from us, and our exchange policy is one way we aim to achieve this.