What is your return policy for lighting products?
Our return policy for lighting products is straightforward and customer-friendly. We understand that sometimes products may not meet your expectations or may arrive damaged. Therefore, we offer a hassle-free return process to ensure your satisfaction. If you are not completely satisfied with your purchase or if you receive a defective or damaged product, you can return it within 30 days of delivery. We will provide you with a full refund or offer an exchange, depending on your preference. To initiate the return process, simply contact our customer service team, and they will guide you through the necessary steps. Please note that returned items must be in their original condition and packaging.
Answered Nov 2, 2023
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