What is the return policy for items purchased from LifeWayStores.com?

The return policy for items purchased from LifeWayStores.com allows customers to return most products within 30 days of purchase for a full refund or exchange. The item must be in its original condition and packaging, with all tags and labels intact. However, certain items such as opened CDs, DVDs, and software are non-returnable. Additionally, personalized or customized products cannot be returned unless they are defective. To initiate a return, customers can either bring the item to a LifeWay store or contact customer service to obtain a return authorization number. The customer is responsible for return shipping costs unless the item is defective or there was an error on LifeWay's part. Refunds are typically issued within 10 business days of receiving the returned item.