What is your return policy?

Our return policy at Level8technology.com allows customers to return any purchased item within 30 days of the delivery date for a full refund. To be eligible for a return, the item must be in its original condition, unused, and in its original packaging. Proof of purchase is required, and customers should contact our customer service team to initiate the return process. For products that are found to be defective or damaged upon arrival, we offer a swift exchange or full refund. Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part. Once the returned item is received and inspected, we will process the refund promptly.