How do I exchange an item?
To exchange an item on Leonisa.com, simply go to the Orders and Returns section of your account and select the item you wish to exchange. Follow the prompts to choose the replacement item and complete the exchange process. Make sure to package the item securely and include the original packaging slip. Ship the item back to us using our provided prepaid return label. Once we receive the item, we will process the exchange and ship out your replacement item promptly. If you have any questions or need assistance with the exchange process, please reach out to our customer service team for further support.
Answered Mar 9, 2024
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